Support center

Get help with your Pesatrix account.

The fastest way to resolve account, task, wallet, and withdrawal issues is to open a support ticket from your dashboard.

Account and activation

Use dashboard support for login, setup, activation, verification, or account status questions.

Tasks and training

Ask for help when training progress, task access, submission requirements, or review outcomes are unclear.

Wallet and withdrawals

Create a ticket for wallet balances, transaction history, withdrawal limits, or M-Pesa payout status.

Keep support requests inside your account

Dashboard tickets keep replies connected to your account, transactions, task submissions, and training status. This helps support review the issue without asking for details that are already tied to your profile.